Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website.
In this Privacy Policy, “we”, “us” or “our” refers to VND Global FZE, now operating under the Dubai World Trade Centre (DWTC) Code of Conduct. This policy complies with DWTC regulations on data protection and privacy practices.
Commitment to Privacy
We are dedicated to handling personal information in accordance with the Dubai World Trade Centre Code of Conduct, ensuring compliance with relevant UAE laws and regulations. We also incorporate global privacy standards, such as the European Union General Data Protection Regulation (EU) 2016/679 (GDPR), when applicable.
Collection and Use of Personal Information
We may collect, hold, use, and disclose personal information for the following purposes:
To enable you to access and use our website and associated applications and social media platforms;
To contact and communicate with you;
For internal record-keeping and administrative purposes;
For analytics, market research, and business development, including to operate and improve our website and associated platforms;
For advertising and marketing, including sending promotional information about our products and services;
To comply with our legal obligations and resolve any disputes; and
To consider your employment application.
Personal Information
The types of personal information we may collect include, but are not limited to:
Your name and contact details (email, phone, mailing address);
Age and demographic information;
Preferences and opinions;
Information from customer surveys;
Details of products and services we have provided to you; and
Browser session and geo-location data, device, and network information.
We may collect personal information directly from you or third parties.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Third-party service providers, including IT, data storage, web-hosting providers;
Our employees, contractors, and business partners;
Credit reporting agencies, regulatory authorities, and courts, as required by law;
Third parties assisting us in providing services or direct marketing, which may include parties located outside the UAE.
When we disclose personal information, we ensure that third parties handle your data in accordance with this Privacy Policy and the DWTC Code of Conduct. For transfers outside the UAE, we require compliance with applicable data protection standards, including GDPR, where relevant.
Sensitive Information
Sensitive information is collected only with your consent and used strictly for purposes related to the collection's original intent. We comply with UAE privacy standards in the handling of sensitive data, including health and membership details, in accordance with DWTC’s guidelines.
Rights Under GDPR
For EU residents, your personal information will be processed in compliance with the GDPR. This includes your right to request access to, correction of, or erasure of your personal data, as well as to restrict processing or request data portability. We also uphold these standards for our UAE clients in alignment with the DWTC Code of Conduct.
Your Rights and Controlling Your Personal Information
You have the right to restrict the collection and use of your personal information, withdraw consent, and request access to or correction of your personal data. Please contact us at info@vndglobal.co for any such requests.
Storage and Security
We are committed to securing your personal information through physical, electronic, and managerial measures, in accordance with DWTC regulations and UAE law. While we take all reasonable precautions, we cannot guarantee the security of data transmitted over the internet.
Amendments
We may amend this Privacy Policy from time to time, and any updates will be made in compliance with the DWTC Code of Conduct and UAE laws.
For any questions or notices, please contact us via: info@vndglobal.co